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Aaditya Raj filed complaint against Kwabey on Mar 28, 2026
I placed an order for * T-shirts from Kwabey on ** March **** for ₹***. My Order ID is *******.
Even after ** days, the order has not been dispatched and the status still shows that it has not been picked up from the warehouse. I have not received any shipping details or tracking information.
I contacted the company multiple times by email on different dates but received no reply. I also tried calling both customer support numbers listed by the company (********** and **********), but both numbers were unreachable.
Because of the unreasonable delay and lack of response, I believe the company is not providing proper customer service and has failed to deliver the product within a reasonable time.
I request either:
*. Immediate dispatch of the order with tracking details within ** hours, or
*. A full refund of ₹*** to my original payment method.
Attached are screenshots of the order confirmation, current order status, emails sent, and call logs showing the support numbers were unreachable.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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