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Arvind Kumar Jha filed complaint against DTDC on Aug 24, 2020
DTDC : X********
Complaint Number : ******** raised on **th Aug
a>The delivery boy did not contact , gave invalid
information about incorrect address.
b>The delivery boy contact number did not have incoming
call facility
c>Instead of raising this concern to customer support on
**th Aug,**** the package was returned to Hyderabad on
**th Aug
d>On calling customer care number ********** the call gets
frequently disconnected
The service is very poor
a>Delivery agent-Did not have incoming call facility
b>Email support - No timely response
c>Call support - Not reachable most of times
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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