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Rahul Kumar Gorai filed complaint against Ondc on Dec 7, 2023
I have purchased a water dispenser for my home at **th November and the delivery date is **th november ,**** also the cancelation policy is not allowed from seller end. But unfortunately the product got shipped in **th nov and estimated deliver date is *th november but the product is not delivered in *th november and the courier partner shadowfax isnt responding and now the product is arriving in *th nov but till now no update from the courier partner. So either refund me from ondc seller or the product should be delivered within next ** hours otherwise i will complain in consumer court.
Tracking id in Shadowfax Courier-SF*********KR
Order id in Paytm ONDC-***********
Apology letter from company
Refund / Credit for purchase
8
Total Complaints
4
Total Resolved
50.00%
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