File a Complaint against Ondc
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How to resolve Ondc complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ondc?
If you are not satisfied with Ondc, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ondc and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ondc
But before filing a complaint, you should
a. Contact the customer support of Ondc first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Ondc
Find the contact details of Ondc to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Ondc - Package not delivered Open
I have purchased a water dispenser for my home at **th November and the delivery date is **th november ,**** also the cancelation policy is not allowed from seller end. But unfortunately the product got shipped in **th nov and estimated deliver...
Dec 07, 2023 by Rahul Kumar Gorai
Ondc - Order not placed but amount deducted Open
I have placed an order on ** july at **:** am. Transaction is done successfully but order not placed. Order ID: PYTMd*f*adfe-*ffa-****-****-**ae*****da* Wallet reference number: *********** Now I didn't get any refund. Paytm customer c...
Jul 15, 2023 by Bhupendra Kumar
Ondc - Order not delivered Open
ONDC order details: PYTM**afc**e-****-**d*-*c**-bdc*c****cb*-Ondc-Delivery. I had ordered on **rd June , did not receive my food nor refund is given till date. Despite raising issue over mail to ONDC team, no response till date. Amount is sm...
Jun 26, 2023 by Rahul Kumar
Ondc - Food not received Closed
I have ordered food through ONDC ftom paytm but i havent received details of the order after payment. Here are the order details. Order id: PYTM*f***ea*-****-***f-**bd-ed*e**a****b Upi ref id: ************ ...
Jun 25, 2023 by Joharika Manchala
Ondc - Din t receive my refund Open
I am writing to bring to your attention a concerning incident regarding an order I placed on ONDC via Paytm. On May **th, ****, at **:** PM, I placed an order from the restaurant named Chinese Wok for a total amount of Rs. ***.*. Unfortunately,...
Jun 18, 2023 by Arun Prakash
Ondc - Package not delivered Closed
PYTM*ac****b-****-*b**-bb**-c*****f*c*cd The above order Id not delivered ...
May 26, 2023 by NIKHAT SULTANA J
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