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Ondc - Food not delivered

Rishav Raj filed complaint against Ondc on Aug 10, 2024

This incident occurred on *th August'****.I ordered from Ola Foods (ONDC) for which I was shared a pin by the Ola Foods. But later on the application my order was delivered and there was no one from the delivery or from the restaurant who contacted me. I kept waiting and tried to raise a ticket on Ola for my concern since, none reached out to me and hence, the pin was also not shared. I tried reaching to the Restaurant (Chinese Wok) and also the Ola Foods but there are not a single platform where I can reach out to them. I have already raised a ticket which is not answered yet. order number: ONDC_******pRPgPL
Name & Contact: Rishav Raj, **********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Ondc

8

Total Complaints

4

Total Resolved

50.00%

Consumer Satisfaction

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