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The Pet Care - Package Not Delivered

YESESVANI B filed complaint against The Pet Care on Nov 25, 2023

I placed an order on August **st. Delivery was supposed to happen with *-** days. When contacting the support team, they said they would get it shipped within * days. Still did not happen. Again messaged on whatsapp and email, they agreed to re-ship it, but did not happen. Ive informed them to refund the amount or I would file a consumer complaint. They have stopped responding to mails/messages on whatsapp. I'm unable to get my money back and my pet fell ill as well because I had to give substitute food while waiting for an alternate place to deliver the food. Very frustrated and misleading.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

The Pet Care

5

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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