Shopify - Package not delivered

Victoria filed complaint against Shopify on Mar 22, 2023

I recently saw some fancy ad on Youtube by MyShopify, selling some traditional kurta-type shirts at a cheap rate. I thought let's buy a couple of them.

I bought * of them, paid them money online(because there was no COD) & got this confirmation on my email id from Shopify:
After a couple of days when I went to track my order, I clicked on that bookmarked URL, the page was showing as website not available. Later I opened this email & clicked on these * buttons displayed as “View your order” & “Visit our store” and bamm…. There was no such website present.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Shopify

Total Complaints

Total Resolved

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