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Mamaearth - Package not delivered

Prasad Pardeshi filed complaint against Mamaearth on Oct 25, 2022

I ordered onion shampoo on **rd August ** order I'd ***********,the package is still not delivered it says in transit. Last week I wrote a mal asking for refund they are still saying it takes * to ** days to deliver the package and they are short of staff and have lot of orders in hand. If that is the case then why are they running offers and attractive moor customers by giving fake discounts. Ice asked fir refund it not sure whether it is processed or no as the order status still shows as in transit.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Mamaearth

87

Total Complaints

78

Total Resolved

89.66%

Consumer Satisfaction

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- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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