Facebook Pixel Tracking

Lustrmakeup - Package not delivered. Money charged through credit card

Sona Sharan filed complaint against Lustrmakeup on Jan 13, 2019

Saw an ad on Instagram from Lustrbeauty selling makeup samples for $**. I made a purchase of $** on **st Dec **** and received a mail from them saying that the order is confirmed but their was no receipt. Also there was no way to check the status of my order. That when I realised it's probably a scam! Till date there has been no email from them and today i checked their website lustrbeauty.com but it says that the website is not available. I googled lustrbeauty scam and found so many people are facing this same issue. So now im filing this complaint against them. Please get them to refund everyone's money!

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Lustrmakeup

5

Total Complaints

1

Total Resolved

20.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Claire Marsh on Jan 29, 2019

Lustrmakeup – Package not deliveredClosed

Lustrmakeup offered free samples with only the shipping to be paid for. I ordered some samples on the **th January and paid the £ equivalent of ** US dollars. It is now the **th Jan with no communication and no pack...

Sunanda on Mar 13, 2019

Lustrmakeup – Package not delivered Open

I ordered the package on Jan *st **** and paid via my credit card and still waiting for the package. Received one email that the order is confirmed but no other reply on my follow up emails. I have attached the mail...

Pooja Pathak on Feb 24, 2019

Lustrmakeup – Package not delivered Open

I ordered a bunch of stuff from LustrMakeUp as a part of the free trial on **th of Dec ****. They charged **$ for the shipment. After the order was placed they sent a mail for confirmation of order. And that was th...

Melissa ann Ashley on Feb 13, 2019

Lustrmakeup  – Package not delivered Open

Ordered on Facebook- no follow up email & no package