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Myprotein - Package Not Delivered No Refund

Adithi Vedante filed complaint against Myprotein on Sep 20, 2021

On *th August **** I attempted to order *kg Whey Protein Vanilla Flavour from MyProtein India. I tried to pay through Google Pay, but due to some complications the payment seemed to not go through so I cancelled the order. However I later realized the money has been debited from my account, but no order has been placed.

I have reached out to MyProtein customer service multiple times - through live chat, messages, email and even the phone - but they have not resolved this for me at all.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Myprotein

4

Total Complaints

4

Total Resolved

100.00%

Consumer Satisfaction

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