Reciver sender filed complaint against Savana By Urbanic on Jun 24, 2025
I recently ordered a kelly crossbody bag and it is not delivered yet. More than **+ days and still not delivered. Didn't expect such disappointing service for the very first time shopping. I complained to the delivery company they said it's the sender's issue. Upon that, the delivery guy lied to me that I wasn't available at the location. Kindly look into this issue asap.
Order No: S*********************
My contact no: **********

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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