Amazon - Package not delivered by Amazon

Suman kumar filed complaint against Amazon on Oct 12, 2024

Hi,
I am bringing this to your notice that I have been scammed by amazon and their employees
The product (Order # ***-*******-*******) has been marked delivered without delivering the product.

Upon reaching out to customer they are not helping me and saying it has been delivered to you, but you can call the delivery boy ask him but they denied to do so.
This scam needs to be exposed. Please help me

Amazon has wasted * days , * days waiting for the product and then * days(at the time of writing this) reaching out to amazon customer with no resolution provided so I need compensation for fraud , cheating and wasting my valuable time of * days and mental agony i have to go through by calling and reaching out to amazon customer executive with no resolution.

ORDER # ***-*******-*******

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Amazon

992

Total Complaints

406

Total Resolved

40.93%

Consumer Satisfaction

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