Bhuvana E filed complaint against Zomato on Nov 1, 2022
I ordered through Zomato, my order was not delivered also they didn't refund money for the delivery not made. They claim they tried reaching me but couldn't reach, i was at my doorstep and the executive never turned up inside my street. I pinged the executive to call me since I couldn't reach him. The app doesn't allow to retrieve the chat of mine with the executive where is very visible that I was responsive but they closed the case where I neither got my food nor my money

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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