Amazon - Package not delivered and other one broken

Shruti Vedasen filed complaint against Amazon on Dec 20, 2021

I have complaints regarding * purchase which has one Order ID and supposed to be delivered in one shipment.
*. I have received one parcel, which contained a single product ( attached the screenshot of the label attached to it). I had reported this to customer service once I realized that both products had the same shipment number and only one was delivered to me. To me the statement that both were delivered intact amounts to cheating.
*. The product that was delivered had a broken stem- and it was delivered on **th November and they closed the return window on *st December(there must have been a ** day window)? I believe there is a glitch in the application and I have been reporting this issue right from the beginning. Also, the link to upload attachment is not working may be because system is considering *st December as the last day of return.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Amazon

1054

Total Complaints

429

Total Resolved

40.70%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Namita muduli on Apr 30, 2026

Amazon – I am ordering from amazon so in added in shopping voucher in amzon but when i am ordering amazon caClosed

I would like to raise a formal complaint regarding an ongoing issue with my Amazon account. I have added ₹**** to my Amazon shopping voucher balance with the intention of making purchases, but every time I place an ...

Divakar Sagar on Apr 6, 2026

Amazon – Frozen account money recoveryClosed

My money loss plz recovery tha my money for frozen account

Jafer Sadiq on Mar 18, 2026

Amazon – Poor services from Delivery partner Selvam Mob Closed

Dear Team, Good Day. I am writing to raise a serious complaint regarding the extremely poor and unacceptable service I received from one of your delivery partners. The delivery associate, Selvam (Mob: **********)...

Ritik on Jan 23, 2026

Amazon – ORDER STATUS IS NOT SHOWING IN AMAZON BUT EMI CREATED FOR 2 MONTHS AND ALSO PAID DOWNPAYMENT IN SNAPClosed

I PURCHASED PRODUCT FROM SNAPMINT APPLICATION ( FROM AMAZON BRAND ) , ITS SHOWS ADD ITEM TO CART THEN BUY THEN IT SHOWS PAYMENT TAB IN AMAZON BUT THEN IMMEDIATELY IT OPENS SNAPMINT AND SHOWS PAYMENT OPTIONS , I CHOO...

Rohit Kumar Padhi on Jan 10, 2026

Amazon – Giftcard claimed by someone elseClosed

Hi it's ** Jan ****, I purchased a gift card of rupees *** from Snapmint but while i am trying convert that into Amazon pay balance that shows that the gift card balance was already claimed by someone else.