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Raghuveer Raju Boosa filed complaint against DTDC on Jul 24, 2019
I paid for dtdc plus service for a courier to be delivered from Hyderabad to Tirupati. I paid for service on the **nd of July and I was promised of the courier getting delivered on **rd of July which was not the case. The website tracking said it got delivered on ** while after a lot of calls and asking most of them were not answering. The package got delivered today afternoon i.e. **th. The question is why to wrongly update on the website and poor customer service. Why am I charged more than double for such a service?
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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