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Shein - Package not delivered

Kausar filed complaint against Shein on Mar 12, 2026

My all orders were delivered on my office but from last two times the shadow fax Team didn’t deliver my package and their delivery partner called me and ask for otp and misbehaving with me as a girl I am concerned he tell me he delivered my package and I was out of station I taught he did but he didn’t. As there are security cameras all over that place so I have a footage of him not delivering the package and put tha package again on his bag after getting otp. It’s a case from mewat and so disappointing. I am requesting you to deliver my parcel or refund my money and take strict action against him.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Shein

24

Total Complaints

18

Total Resolved

75.00%

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