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Shein - Parcel not received to me

Samridhi Sood filed complaint against Shein on Dec 21, 2020

In the march **** I placed the order from shein. On the **th march I was not at the place where the parcel was delivered(Lovely Professional University Punjab because of the lockdown I couldn't go back. But delivery person delivered the parcel and told me to collect when I come back to that place. I tried his number after that it didn't work for months.And recently his number worked and he said he has not delivered my parcel but I have proof that the parcel was delivered but I didn't get that. He refused to say anything about my parcel now and told he has left the job from Delhivery. Can you help me to get my parcel.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Shein

23

Total Complaints

18

Total Resolved

78.26%

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