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Shein
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How to resolve Shein complaints online
If you want to complain about a problem that relates to Shein, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Shein?
If you are not satisfied with Shein, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Shein and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Shein
But before filing a complaint, you should
a. Contact the customer support of Shein first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Shein
Find the contact details of Shein to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Shein - Refund got stucked due to ban in india Closed
In my shein account I had around *** rupees in my wallet which I got after returning a product. But when the app got banned in India, I was not able to get my amount back. It has been so much time since the ban so I don't remember exact amount ...
Sep 05, 2021 by Shilpi verma
Shein - Money Stuck Open
As we all know shein has been banned in India. I placed an order much before the ban was initiated but returned it due to some reasons. I requested for refund in my paytm wallet and got a message indicating that my refund has been made to pay...
Aug 04, 2021 by Anshul Garg
Shein - Parcel not received to me Closed
In the march **** I placed the order from shein. On the **th march I was not at the place where the parcel was delivered(Lovely Professional University Punjab because of the lockdown I couldn't go back. But delivery person delivered the parcel ...
Dec 21, 2020 by Samridhi Sood
Shein - Money stuck in wallet Open
My money is stuck in shein wallet as I cannot get access to it after ban in India....
Nov 24, 2020 by Sravani Mangalampalli
Shein - Package Closed
After the ban of shein they aren't refund my money and it got stuck...
Nov 07, 2020 by Khushi Sodhi
Shein - Wallet money can t be withdrawn due to ban Closed
I had some amount of money in my sheinwallet before the ban....I am unable to take back the amount from the app after the ban...
Nov 04, 2020 by Thirunavukkarasu
Shein - Money stuck in Shein wallet Open
I had returned my items worth Rs.****, and after the lockdown it's stuck in Shein wallet. I want to transfer it into my bank account. Kindly help, its been a long time now....
Nov 03, 2020 by Ameya Lokhande
Shein - Money stuck in wallet Closed
I ordered two items from shein and returned them later as they didn't fit. Shipment reached them back and they refunded money in my wallet. Now since I cannot access the wallet money due to ban, I want back my money refunded that is stuck as wa...
Oct 28, 2020 by Sugandha Sehgal
Shein - Refund of Shein Gift Card Closed
I received SHEIN E-Gift amounting Rs. **** from my friend bearing card number Card Number: **************** on ** October ****. I want my money back from the Company. Please help me in recovery the same. I can give you the evidence of intimatio...
Sep 26, 2020 by Priyanka
Shein - Wallet amount can t be withdrawn due to ban Closed
I had around *k in my shein wallet but due to the ban in India I can’t redeem the amount.Please help....
Sep 15, 2020 by Parishi Patel
Shein - Package not delivered Closed
ordered on **th JUNE did the receive the package till now (**th JULY). its been over a month and no repose from the company. I got a message that the package is in India but after that there is no trace of the order. ...
Jul 27, 2020 by Chidvila Reddy
Shein - Package not delivered Closed
I have ordered before shein ban in india its an huge amount bt now they dnt give me any typ of information... ...
Jul 27, 2020 by Bhaggya berde
Shein - I haven t recieved my order Closed
i order it a month back and haven't recieved iit till now and no response from customer care my order is GSHM****A***QDA,...
Jul 20, 2020 by ambika
Shein - Package not delivered Open
I hve ordered mini cyclidrical cross hand bag in the month of june bt still I did nt receive my package and I hve already made the payment through net banking... Pls I need my refund back. ...
Jul 12, 2020 by Ayesha siddiqa
Shein - Shein wallet balance stucked as it is banned in India Closed
Because shein got bann in India how do I get my Shein wallet balance back ...
Jul 07, 2020 by Radhika biyani
Shein - Money stuck in shein wallet after ban Closed
I returned an item before shein was banned and the refund has reached me just now in my wallet, but there's no way of withdrawing the money or even using it , since this was a cash on delivery transaction . No one at shein is picking up calls ....
Jul 06, 2020 by Sneha Vaswan
Shein - Order not diliverd nor refunded after its banned in India Open
I have been Ordered some dresses on **th June **** and got confirmation mail of order has been shipped on **th June ****. Yet the parcel has not been diliverd nor refunded . Can't even track order due the app is banned in India and costumers ...
Jul 06, 2020 by Divya Karekar
Shein - Didnot recieve parcel yet Closed
I have placed an order in shein on **th June ****. and since then the parcel has not yet recieved by me. It is stuck at manifest confirm and I have been trying to reach out to Delhivery but neither can I contact customer support or get an updat...
Jul 02, 2020 by Aishwarrya Dey
Shein - Money not refunded Closed
I withdrew money from the shein wallet which was around INR ***. They say it'll be transferred between *- * days, its been ** days now, not even a penny is transferred. I did the withdrawal on ** may **** ....
Jun 01, 2020 by Arya singh
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