Myntra - Package not delivered, money not returned
pragati filed complaint against Myntra on Feb 22, 2017
I had ordered a trolley bag from MYNTRA on December ** (Order No: *******-*******-*******). It was a prepaid order worth **** INR. They have not provided me any tracking details regarding the order. I haven’t received any updates regarding the order and suddenly one day I got a mail that the order has been delivered. As I have not received any call or SMS, I was shocked. I called their customer care service immediately. They asked me to check with security. I asked all security staff and they told no one from MYNTRA delivered anything there. When I asked again they provided me a fake proof of delivery of a previous order (ordered from Amazon.com) dated ** days back. They have not delivered the order and are denying my refund requests.
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