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pragati filed complaint against Myntra on Feb 22, 2017
I had ordered a trolley bag from MYNTRA on December ** (Order No: *******-*******-*******). It was a prepaid order worth **** INR. They have not provided me any tracking details regarding the order. I haven’t received any updates regarding the order and suddenly one day I got a mail that the order has been delivered. As I have not received any call or SMS, I was shocked. I called their customer care service immediately. They asked me to check with security. I asked all security staff and they told no one from MYNTRA delivered anything there. When I asked again they provided me a fake proof of delivery of a previous order (ordered from Amazon.com) dated ** days back. They have not delivered the order and are denying my refund requests.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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