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pragati filed complaint against Myntra on Feb 22, 2017
I had ordered a trolley bag from MYNTRA on December ** (Order No: *******-*******-*******). It was a prepaid order worth **** INR. They have not provided me any tracking details regarding the order. I haven’t received any updates regarding the order and suddenly one day I got a mail that the order has been delivered. As I have not received any call or SMS, I was shocked. I called their customer care service immediately. They asked me to check with security. I asked all security staff and they told no one from MYNTRA delivered anything there. When I asked again they provided me a fake proof of delivery of a previous order (ordered from Amazon.com) dated ** days back. They have not delivered the order and are denying my refund requests.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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