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rajesh kumar filed complaint against Amazon India on Aug 2, 2018
Placed Ellica chimney order - * quantity on **th and the product delivered on **th with * qty. Courier agent said another will be delivered in couple of days as they received only *. After couple of days raised complain through customer support and on **nd they said investigation (internal) is done and the actual qty is delivered. The Tracking status shows the package is delivered and delivery receipt was signed but no one signed as my friends mother only received it. Poor service from amazon and i believe courier incharge has stolen the product. contacting support further said the investigation is closed and there is no further resolution. I am going through mental agony because of amazon. Please help on raising the complaint.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
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