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Zara - Package Fraud Items missing

Quzee filed complaint against Zara on Dec 12, 2023

My name is Quzee.
Email id: quzee****@gmail.com
I ordered three items from Zara. When I opened the parcel there were one item and other two were missing. Along with that * item there were some old used shoes. The delivered bos had the seal of xpressbees. My sister received the parcel. I have been complaining about this to Zara customer care but they are only asking me to wait for ** to ** hours everyday. No resolution is provided to me. Please help!!!!!!

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zara

57

Total Complaints

29

Total Resolved

50.88%

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