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HANSON MENDONSA filed complaint against Swiggy on Feb 3, 2019
I have placed * quantities (Birayani worth Rs.*** each exclusive taxes) from the restaurant Kabab magic where i have made payment for * packages through my debit card, when i have received the order only * qualities of packages of food have been delivered whereas * package of birayani worth Rs.*** each have not been delivered.. when i contacted swiggy chat support team agent K_Supriyo, I_anuranj, A_naveen and K_ranjan were not able to resolve my query. When i asked them to refund my money or delivery the missing order they refused to do it and forcefully provide me coupon code. When i contacted to swiggy customer support number agent Rashmi totally refused to resolve my query and started to speak unnecessary things, when i informed her either return my amount or deliver the missing food she began to speak meaningless things which has no sense at all.
Attachment of proof have been attached for your reference please do the needful.
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