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Dunzo - Package delivered with items missing

Vijayakumar Annamalai filed complaint against Dunzo on Feb 18, 2020

On **th Feb, I have ordered ** packs of cigarettes * but I received ** packs of cigarettes *. They always close my chat by mentioning "issue forwarded to concerned team" and they will reach out to you. Issue reported in email as well but no response.

I need a refund of *** or missing items. The picture uploaded in the order itself.

Please help.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Dunzo

64

Total Complaints

36

Total Resolved

56.25%

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