Swiggy - Package delivered in wrong address

I have ordered food from swiggy paid online. As I was tracking the site when I ll get my order after ** mins there was no update status. I called customer care and asked deliver boys number. I kept on calling him to keep update my order fourth time when I called him he said he already delivered the order but I didn't received any order. After that his response that I ll go on check others door where he deliver. Just because it paid so they don't have any responsibilities to check the correct address. After that contacting to swiggy they send the msg ur amount credited but I didn't receive that *** amount.