Facebook Pixel Tracking

DTDC EXPRESS LIMITED - Package delivered damaged

Alfil Jayan filed complaint against DTDC EXPRESS LIMITED on Mar 10, 2021

I asked one of my friend in Kerala to send me a T.V cum monitor for study purpose from Kerala to Trichy, Tamilnadu. He send it from the DTDC local office in Kottayam, Kerala. When he went there to send it they asked him what it is, and he told them it is a T.V. they marked on the cover "FRAGILE, HANDLE WITH CARE". In the bill it is also written home appliances. In spite of all these they took it lite. When it was delivered with lot of expectation I unboxed. To my surprise the T.V had Dents, scratches, bit broken here and there. The worse thing was when I try to put it on, half of the screen is black. The display is dameged. I called some technicians for evaluating, and they said it is beyond repair. This caused me a lot of mental trauma, financial loss as well as my valuable time to study. I was also felt embarrassed by this kind of irresponsible behaviour from the courier company. I feel they should be accountable for this act. I need compensation from the company, Which also will be lesson for them.
My consignment no : D********
I have the evidences for all the above mentioned.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

DTDC EXPRESS LIMITED

16

Total Complaints

4

Total Resolved

25.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Anil Kaul on Mar 11, 2024

DTDC EXPRESS LIMITED – Packet not delivered Closed

I sent a packet to Jammu from Delhi on *th March in the name of Anjum Raina resident of Roop Nagar. I am sorry to inform you that the said packet has not been delivered as it is showing address incomplete or wrong c...

Vivek Bahadur on Nov 30, 2023

DTDC Express Limited  – package not delivered Closed

DTDC courier AWB number - D********. It's been * months but still my package did not deliver yet.

Nazia Sohail on Jul 19, 2023

DTDC EXPRESS LIMITED – The Food Package damaged Closed

The parcel left destination on July **** and was not delivered till July **thdespite it reaching the destination hub. Finally on July **th i self collected! My item is rotten and completely damaged!

Gautam Roy on Dec 23, 2022

DTDC Express Limited  – Medicines for ailing aged mother not deliveredClosed

Medicines sent from Delhi for Goa. Sent through DTDC of Angel Enterprises, NBCC place, Lodhi Road, New Delhi * on **.**.****. Urgent fees of Rs. ***.** paid for delivery by **.**.****. Parcel has still not reached d...

Ankit Gor on Sep 9, 2022

DTDC Express Limited  – Package lostOpen

Lost a parcel under the tracking number AWB No. F********