Delhivery - Package completely damaged and Broken Microwave

Arunaksha Chakraborty filed complaint against Delhivery on Jan 10, 2024

I have contacted Delhivery to courier my home electronic appliances i.e A ** inch TV and a microwave
Delhivery LR no. *********

They initially charged ****/- for ** kg volumetric weight later they charged more ****/- for extra volumetric weight and we paid it !

Yesterday they delivered my items but the microwave’s condition was in total disaster! I tried to complain to the delivery person but he misbehaved and didn’t take the OTP for damaged parcel while he took only OTP for complete delivery

Later opening the courier I found the microwave was completely broken while I contacted the seller and asked for help which she replied “Do whatever you want, you won’t get any refund or reimbursement from us” and also defamed my saying we fabricated the case just to take out reimbursement money

Kindly help

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Delhivery

304

Total Complaints

173

Total Resolved

56.91%

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