Oyo - OYO not providing GST bills

Ankit Singh filed complaint against Oyo on May 23, 2019

I have been travelling since **th April **** regarding official work. I have booked different hotels via ** different bookings. I have provided GST details in advance before booking the hotel. But I have received a GST bill for none. OYO provides me with a simple payment receipt. There is a difference between a GST bill and a simple receipt they need to understand and I do not understand the point of providing the GST details then. I have called their customer care service several times. I have also raised the issue on OYO assist but they do not provide a solution to me or they put my no on hold for hours. These are wasting my time, cheating me and cheating the government also by not providing GST bills. I want GST bills for all my booking.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Oyo

525

Total Complaints

244

Total Resolved

46.48%

Consumer Satisfaction

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