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Excitel Braodband - Ott apps not working

AKHIL JAIN filed complaint against Excitel Braodband on Nov 5, 2025

Hi my name is akhil jain my contact number is ********** I got my plan ***mb recharged for * month in ** oct ****
It's been more than ** days that I am not able to login to amazon prime. Or any other oit apps provided with the plan. I have. Paid well in advance for everything..then why I am not able to watch amazon prime or another ott content Kindly explain or please cancel my connection with immediate effect and refund my subscription. I can not wait any more..I am facing the trouble for last ** days
I am feeling like looted and fraud
Please explain resolve and compensate or I will file complaint with trai and consumer cells

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Excitel Braodband

45

Total Complaints

22

Total Resolved

48.89%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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