File a Complaint against Excitel Braodband

Excitel Braodband - 50 days of freq disconection and 15 days of internet off in excitel fiber ^Closed

I am writing to formally lodge a complaint regarding the non-functioning of my Excitel Fiber Internet connection at my residence, located at J-**, Bijali Ghar Ke Piche, Pratap Nagar, Jodhpur. My internet has been completely off for the past ** ...

Aug 22, 2024 by Lokesh Songara

Excitel Braodband - No internet connection ^Closed

There is no internet for the past *.* days and no one is replying properly on the customer care number, even if someone picks up the call they just ask for the phone number and disconnect the call saying we'll fix it. I have raised ticket but n...

Aug 14, 2024 by Avyaansh Dixit

Excitel Braodband - I got excitel connection but it is getting disconnected frequently and signals of routers are also w ^Closed

I got an Excitel broadband connection on June *st. When the technician arrived for the installation, I instructed him to place the wiring in my living room, which is the center of my home. However, he installed it in the hall instead. As a resu...

Jun 13, 2024 by Umang Kumar Lavaniya

Excitel Braodband - No connectivity since 7 days ^Closed

There is no connectivity since * days and everytime the customer care says they will arrange a call back and nothing happens next. They are not ready to share the escalation contact. My job is at risk due to no internet....

Mar 15, 2024 by Habeeb Pasha

Excitel Braodband - Security Deposit Refund ^Closed

Hi, I would like to file a complaint against Excitel Company as I paid a security Deposit at the time of installation for Fibre Optic Router. I have returned the Router along with it's accessories on ** Sep **** and now it's almost more than ...

Feb 02, 2024 by Vijay P Mahey

Excitel Braodband - Excitel security deposit not refunded on connection termination ^Closed

Excitel has not refunded my security deposit amount even after *.* months. My device was collected on ** September and they promised to refund the money after * months. Even after several complaints through their mobile app as well as through c...

Jan 04, 2024 by Rajesh Jain

Excitel Braodband - Worst broadband service in hyderabad ^Closed

Hi Team, We have raised connection shifting request and the issue was not resolved but we contacted the local executives for resolve the our issues. the person came and fix the wifi router. But connection was not activated. I have raised multi...

Dec 06, 2023 by Sai Chandu

Excitel Braodband - Not received Deposit amount for more than 170 days ^Open

I am extremely frustrated with the way Excitel is avoiding my request of returning me my money which they claim to return in ** days wherein it's been *** days that I stopped using their services,returned their device bit still I haven't receiv...

Oct 08, 2023 by Shalini Melwani

Excitel Braodband - No Internet and Frequent Disconnection ^Open

I had taken Excitel connection on *st August **** I have been facing issue with the same from first day itself and had lodged a complaint on *nd August **** to customer care for disconnection and refund Since then I am complaining agains...

Aug 16, 2023 by Pankaj Chandok

Excitel Braodband - Not Geeting security Money return ^Closed

I had return broadband device near to three month back but not return my security money return, i called many time in their customer care but same answer i get from their side that they are working and will get earlier return but not return...

Jul 11, 2023 by Naresh Arora

Excitel Braodband - ExcitelNot refunding Security deposit ^Open

I am writing to bring to your attention an unfortunate experience I recently had with Excitel Broadband. As a former customer of Excitel, I feel it is important to share my story in order to prevent others from falling victim to their fraudulen...

Apr 27, 2023 by Tarun Dogra

Excitel Braodband - No Refund Provided ^Open

Hi Team As per the Excitel policy deposit amount will get refunded to customer after termination of services. but still I have not received my refund although ***days are completed. I have sent multiple mails and raised tickets regarding i...

Apr 20, 2023 by Mahesh Rangoji

Excitel Braodband - Wrong instruction Misguide on Services ^Closed

I was Misguide on Services and they took **** amount and later customer care is saying you will not get this services. They looting the people by taking money....

Jan 02, 2023 by VIKRAM PUROHIT

Excitel Braodband - My security refund amount not given by excitel ^Open

My name is sidharth gupta from rohtak haryana. I was an excitel broadband user id is ********** , mobile no **********. I had rise a request to terminate my broadband connection and refund my security deposit and i also have submitted the o...

Dec 28, 2022 by Sidharth gupta

Excitel Braodband - Refund Not processed ^Open

My Ticket Id Is ********, my refund is not processed from past ***+days,and Cust Care not able to give any time line for the same,...

Dec 19, 2022 by Vanshtech Enterprise

Excitel Braodband - Facing worst internet download speed and upload speed ^Open

Mentally disturb because of excitel broadband Before getting new connection they said they provide ***mbps and i said that i am trader i need speed and they said it's okay trust on excitel but now on Friday when i take trade speed comes to *m...

Nov 19, 2022 by Zulquer Nain Ali

Excitel Braodband - Not getting services ^Closed

Every month my services got stopped working after many complaints they are not resolving the connectivity problem...

Oct 08, 2022 by Manorama Rani

Excitel Braodband - Cheated of refund amount ^Open

They told **** rupees is deposit amount and once u dont want connection your money will refund, but they cheating with refund money, more than *** days over still **** was not refunded.. here **** is not a matter, the company cheating so many p...

Aug 29, 2022 by Revanth Kumar Kc

Excitel Braodband - No Internet Speed and Fake Customer care support ^Closed

My device has been changed * Time in * month, yet the speed is not more then ** mbps in the plan of ***mbps. Not even able to do office work , simple streaming of videos is not possible. Raised ** Tickets at least , which they close on their ...

Aug 01, 2022 by Aditi Gupta

Excitel Braodband - No internet connection since last 15 days ^Closed

Excitel is not providing the internet connection since the *rd of july **** despite the fact that i already pay the advance payment for their services. From the date of *rd of july I regularly in touch with their customer support team and they ...

Jul 18, 2022 by Rishabh Aggarwal

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