Excitel Braodband - 50 days of freq disconection and 15 days of internet off in excitel fiber
Lokesh Songara filed complaint against Excitel Braodband on Aug 22, 2024
I am writing to formally lodge a complaint regarding the non-functioning of my Excitel Fiber Internet connection at my residence, located at J-**, Bijali Ghar Ke Piche, Pratap Nagar, Jodhpur. My internet has been completely off for the past ** days, and before this, I have experienced frequent disruptions for nearly ** days, causing significant inconvenience and affecting my daily tasks.
I have repeatedly tried reaching out to your customer service, but the issues remain unresolved. I request you to kindly address this problem at the earliest. The consistent downtime and service disruptions are highly frustrating, and I expect a resolution as soon as possible.
My account details are as follows:
Name: Lokesh Songara
Contact Number: **********
Email: lokeshsongara****@gmail.com
I trust that this issue will be taken seriously and resolved promptly. Please provide an update on the status and the timeline for restoring full service.
Thank you for your prompt attention to this matter.
Yours sincerely,
Lokesh Songara
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Rakesh Negi on Aug 26, 2025
Excitel Braodband – MY INTERNET IS NOT WORKINGClosed
my internet is not working since sunday due to this i lost my clints bcz i did not complete thier work on time. i did so many calls to customer care and complaints bu same answer all time they can litsen to me but...
Mohit Chhadwani on Jun 17, 2025
Excitel Braodband – Refund Not received Closed
Excitel Broadband connection was established in last year and was creating trouble so asked company to repair it , but with news that service provider in my area is not responding hence would refund the balance amou...
Avyaansh Dixit on Aug 14, 2024
Excitel Braodband – No internet connection Closed
There is no internet for the past *.* days and no one is replying properly on the customer care number, even if someone picks up the call they just ask for the phone number and disconnect the call saying we'll fix i...
Umang Kumar Lavaniya on Jun 13, 2024
Excitel Braodband – I got excitel connection but it is getting disconnected frequently and signals of routers are also wClosed
I got an Excitel broadband connection on June *st. When the technician arrived for the installation, I instructed him to place the wiring in my living room, which is the center of my home. However, he installed it i...
Habeeb Pasha on Mar 15, 2024
Excitel Braodband – No connectivity since 7 daysClosed
There is no connectivity since * days and everytime the customer care says they will arrange a call back and nothing happens next. They are not ready to share the escalation contact. My job is at risk due to ...