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Lokesh Songara filed complaint against Excitel Braodband on Aug 22, 2024
I am writing to formally lodge a complaint regarding the non-functioning of my Excitel Fiber Internet connection at my residence, located at J-**, Bijali Ghar Ke Piche, Pratap Nagar, Jodhpur. My internet has been completely off for the past ** days, and before this, I have experienced frequent disruptions for nearly ** days, causing significant inconvenience and affecting my daily tasks.
I have repeatedly tried reaching out to your customer service, but the issues remain unresolved. I request you to kindly address this problem at the earliest. The consistent downtime and service disruptions are highly frustrating, and I expect a resolution as soon as possible.
My account details are as follows:
Name: Lokesh Songara
Contact Number: **********
Email: lokeshsongara****@gmail.com
I trust that this issue will be taken seriously and resolved promptly. Please provide an update on the status and the timeline for restoring full service.
Thank you for your prompt attention to this matter.
Yours sincerely,
Lokesh Songara
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