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Lichfl - Original documents not returned by LICHFL after loan recovery

VK MEENA filed complaint against Lichfl on Nov 28, 2021

I am VK MEENA, had availed housing loan from LICHFL with loan no ************. Last month I transferred my loan to Bajaj finance and entire outstanding amount of loan with lichfl is cleared on **th October, ****. They have given appointment on November **, **** to collect my documents. However, they emailed me on November **, **** stating that they need * to * days time return the documents,

It's almost more ** days passed but I haven't received any update from them. I have sent numerous emails and called them multiple times but they are not responding.

Bajaj finance ( My new loan vendor) has blocked payment of my top up loan because of this LICHFL non delivery of my original documents. I am in huge financial blockage now because of this delayed service of LICHFL.

Kindly help me in getting my documents immediately

Regards,
VK MEENA
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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Lichfl

7

Total Complaints

4

Total Resolved

57.14%

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