Swiggy - Order undelivered and ignored

Millendar P filed complaint against Swiggy on Aug 7, 2019

I work at G*, a Chicago based company located in Indiqube delta HSR. This was a lunch order which I was hoping to enjoy with my colleagues. The order was marked delivered but on real the order was never delivered. Quite an embarrassing and being taken advantage of the moment who has been a valued customer for years now. When I contacted Swiggy they say that they cannot deliver this order but place an order again which would take an hour to come and just give a Rs ** coupon. Also, the customer support executive closed my complaint without even providing any resolution just because I didn't reply again to the chat convo within * mins. Can they ever replace the embarrassment I've gone through with ** bucks?

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Swiggy

1951

Total Complaints

1004

Total Resolved

51.46%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Piyush chaudhary on Jan 5, 2025

Swiggy – refund request for delivery of used product Closed

Dear Swiggy Customer Support Team, I'm writing to express my disappointment with my recent purchase of Lux Body Wash from Swiggy Instamart. Upon receiving the order (ID: ***************), I discovered that the prod...

Naveen Kumar on Dec 16, 2024

Swiggy – Swiggy failed to return moneyClosed

I ordered the food from Lassi & More Yelahanka, Swiggy took money from Swiggy wallet as default without taking consent from me. Soon i realized and cancelled the order. To my surprise, i didn't get my money back, ne...

vinu on Dec 11, 2024

Swiggy – items missing Closed

i have orderedfrom KFC through Swiggy.But when i received the order more than half of my order is missing

Sneha kumari on Nov 22, 2024

Swiggy – Wrong food delivery Closed

I ordered tandoori chicken in Punjabi dhaba restaurant in dehradun but I received wrong food from swiggy. I called delivery executive and customer support team I sent mail several times but did not get any solutio...

Bhavna on Nov 20, 2024

Swiggy – Bhavna singh Closed

I had ordered * meals + * mc puff of mc Donald's from swiggy..I received only one meal that was * burger,* coke,fries,*mc puff and I didn't get one meal which contains * burger,* coke,fries,mc flurry..I ordered for ...