Flo Mattress - Order not received after cancel order but refund still pending from long time manny followup but flo
Pankaj Gandhi filed complaint against Flo Mattress on May 24, 2025
Dear Team,
I'm writing to report that my Order Number**********FLOPESO placed on **th April ****, hasn't been dispatched yet. Despite multiple follow-ups, I haven't received any updates.
Furthermore, I've been informed that the refund process has been initiated, but I haven't received the refund amount yet. Please look into this matter urgently and provide an update on the expected dispatch/refund timeline.
If no strict action is taken by you then I will have to take legal action against your company.
Order Details:
- Order Number: **********FLOPESO
- Date of Order: **/**/****
- Refund Amount: *****/-
Regards
Pankaj Gandhi
**********
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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