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Labelsuit - Order not fulfilled

Geeta Ravi filed complaint against Labelsuit on Dec 8, 2020

Their site looks fine, but just like the other reviews, I can vouch for the fact that don't send you the correct item. I ordered * pcs. - A black dress with golden work, a white dress with a blue green flower patern and a white suit with mirror work. What I received is a blue dress with no work, a greyish dress with a disgusting red paisley print and an off-white suit with some silver threads here and there. None of the items were correct and on contacting label suit they ask you to fist courier the item back, which they do not pay for and as per their policy, they say that they can only refund the amount to the wallet. Now here is the thing, if they did not send me even * correct item, they have technically not fulfilled my order at all. I would like a refund of the items I purchased as I never received the order.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Labelsuit

13

Total Complaints

11

Total Resolved

84.62%

Consumer Satisfaction

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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