Royaloak Furniture - Order not fulfilled delivered

I have ordered wardrobe through RoyalOak. Order number is ROY*******. Its been more than a month now and they have not delivered the product. Whats scary is that there customer care not reachable and they don't respond back to emails. I have spent endless time in phone waiting for there customer care to answer but never succeeded. Wrote emails and they have not responded back. No word from them after I placed order. I am not sure If they are going to deliver my product. What more scary is that, I went to near by RoyalOak store and they said they are not responsible for online orders. Come on its same RoyalOak showroom and they are not responsible for online order? what a shame. They did not even respond to me when I said I ordered online.

Never ever order anything from this company. They are big cheaters. They increase price * to * fold and sell with **% discount. The quality of the product is not even close to acceptable level. I have ordered sofa set and a ward robe. I had to followup with them many times to get sofa set delivered. Still not able to get wardrobe delivered after a month. The quality of sofa set is not good. Looks and feels like if a person above ** KG sits on it, it will break.