Utkarsh Tripathi filed complaint against Ola foods on Aug 25, 2024
Order Number: ONDC_******PS*YAa
Issue:
My order from Burger King, placed through Ola Foods, was falsely marked as delivered, but I did not receive the order.
The delivery person, Adarsh Pandey (Phone: **********, Email: adarsh********@gmail.com), deliberately blocked my number and did not respond to any of my attempts to contact him.
It has been over ** hours since the issue occurred, and despite multiple follow-ups, I have not received any resolution or response from Ola Foods.
Details of the Delivery Person:
Name: Adarsh Pandey
Phone Number: **********
Email: adarsh********@gmail.com
Additional Information:
The delivery person’s deliberate action of blocking me and not being reachable is unacceptable.
I am requesting a full refund for the order due to non-delivery and seek appropriate measures against the delivery person for their unprofessional conduct.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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