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nikita mansinghka filed complaint against Swiggy on Aug 23, 2021
I ordered ice cream from swiggy on **/**/**** on the occasion of Rakshabandhan. The delivery guy was unable to reach the address, irrespective of providing the full address and soon he canceled the order and after a while, I get a message that my order is canceled and the full amount is charged as a cancellation fee. I was shocked by this and contacted customer service and they told me that the delivery guy tried to contact you and could not reach the address and now it's canceled!
I don't understand that if the delivery guy was unable to reach the given address, why a customer is liable to pay for all the mishappenings! Swiggy is scam now and now making money out of customer's pockets for no reason. I want my full refund!
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
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