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Royaloak Furniture Bangalore - Order not delivered and refund not provided

Blesson Andrews Varghese filed complaint against Royaloak Furniture Bangalore on May 4, 2024

I placed an order worth Rs ***** in the website of Royal Oak India on March **th, ****. The promised delivery date was April **th. it didn't get delivered by **th. When I contacted customer care, they asked for an extension till April **th. However, even after April **th, order is not even shipped. Now, they are telling they cannot issue refund due to company policy and is asking to by any other item for this amount. When I didn't agree, they are asking for another extension of * to ** days. I am totally fed up and want my money back to original payment source along with bank interest

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Royaloak Furniture Bangalore

10

Total Complaints

1

Total Resolved

10.00%

Consumer Satisfaction

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