Swiggy - Order not delivered

MD mahmood filed complaint against Swiggy on Aug 23, 2019

Hi sir/mam ihave ordered an @egg biryani at **:**am /**/august/**

So the estimated delivery time **mins

So as I have awaited till *:** ihave received an msg that our delivery partner has been contacted u ur Mobile hasn't reachable so kindly contact to the delivery partner with in **mins if u didn't contact so the order get cancelled

So I'm trying to contact to the delivery partner his mobile getting an switch as I'm trying trying same getting an switch off icontacted to the swiggy customer care executive they r saying that delivery partner isn't reachable will cancel the order so u can place an new order

I'm too hungry ididnt asked any refund to them ND what can ido now??

My time got wasted ihave waited till *:** food hasn't delivered

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Complaint Status

Resolution Demanded:

Apology letter from company

Swiggy

2054

Total Complaints

1062

Total Resolved

51.70%

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