Isha Bansal filed complaint against Swiggy on Sep 24, 2023
I ordered from swiggy and waited for almost *:** hrs. The delivery boy was not picking the call and customer support assigned a new delivery boy for our order. When delivery boy reached the restaurant , there was no order in at there place. From the back end they cnacelled the order and re ordered the same without our permission after * hours. What will I do with the order after * hours. All are s
Guests left and customer care was so rude and telling us we delivered your order in **.mins. No one talked about the order they cancelled at the back end.

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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