Loading...
Pallavee Arora filed complaint against Jio Fiber on Jul 8, 2025
Order Booking no. LR*****Q*VGS
Date May **, ****- I placed an order for JioFiber and paid upfront fee of ₹ ****.** to JioFiber online. To my surprise the Jio executive calls up and says that since I have booked JioAirFiber connection, I need to pay another **** at the time of installation. I requested him to cancel the order since I need JioFiber and not JioAirFiber. He asked me to call Customer care and I did. Customer care executive wasnt of any help and said he can't cancel order, asked me to get in touch with installation team to cancel the order. I called again the installation executive, he said, he can't cancel it. I kept calling over next few days both customer care and installation executive but in vain.
I have been writing emails to Jio since *st July **** in regard to refund to be processed, so far there is no resolution.
Date May **, **** - I placed cancellation order on Jio whatsapp number and got the reply that "Data Voucher will be credited to my number in next ** working days". It's been over a month, there is no credit of ****.**. While checking on Jio Fiber website, there is no such information regarding the order placed/Cancelled.
Jio Customer care is of no help, they have no clue how to resolve the long pending issue or how refund can be processed. They can't even track it.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Maine */*/**** ko jio fiber me recharge krwata h.. */** se mere yha connection nhi aa rha.. mi bar bar complaint kar rha hu fir bhi problem ko koi solve nhi kar rha.. Mi jio fiber ka purana member hu.. fiber b co...
To, The Consumer Court, Subject: Complaint Against Jio for Failure to Install JioFiber and Refund Request Dear Sir/Madam, I am writing to formally lodge a complaint against Jio for their failure to insta...
We have purchased plan of jio fiber for * months and only * days it worked and post that it never worked and we raised a complaint on daily basis still it was not resolved. Now we are request for our money back and...
Involved Mobile Numbers: ********** : RajKumar RajGiri ********** : Prem ********** : Pawan I smelled something was fishy when the guy said to use his personal number for contacting him instead of the officia...
I opted for jiofibre ** days ago since then my connect is not live, but they started my connection,after many emails and calls to Engineer who is just bluffing , I am tired to write this here. My connection is not l...