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Byjus Classes - Online class not happening

Debadrita Banerjee filed complaint against Byjus Classes on Sep 8, 2024

Respected sir/ma'am
My daughter has been admitted to byjus institute which was my worst decision ever but nothing to do now . She has been admitted for class * and ** till **** . . my daughter has joined her class but it has been ** mins , teacher did not join . Is this some kind of joke or what? And also in the app , online class option is not there where all the classes used to be shown . She can't see her timetable.All the Student helpline numbers are invalid . WE CANT CONTACT ANYONE . I WANT REFUND OF MY RS *****
No one is contacting us . We are very disturbed right now.
Please acknowledge receipt of this message.
I request


Thanking you


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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Byjus Classes

23

Total Complaints

15

Total Resolved

65.22%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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