Shravan Tirumala filed complaint against Swiggy on Sep 20, 2021
@swiggy_in nightmare would probably never use it again, worst customer service ever and they definitely do not value their customers. Ordered * items worth rs *** plus ** rs of additional charges. Only * items where delivered. When spoke to customer service they say a coupon of rs ** will be issued instead of the itme which itself was worth rs ***. Family had to adjust with less food, delivery charges of rs ** got wasted how can they say they value their customers. Its simple ridiculous. Will never ever order again and request people to avoid it. When you charge people delivery partner fee its your responsibility to resolve their issues. #donotuse #nocustomerservice #nightmare

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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