Ola Cab - Ola payment not refunded325 rupees

Davesh Goyal filed complaint against Ola Cab on Apr 11, 2021

I booked a cab ,Driver was asking me for cash but I told him I have selected the online payment option , I have made the payment via online but afterwards I got a text below -
Hi! Rs. ***.* has been refunded to your account as the payment of your Ola ride wasn't completed on time. Please pay the total fare ***.* in cash to the driver. Fare includes toll & parking fees. We regret the inconvenience.
Then driver asked me for cash and I paid the same via google pay .
Further I raised a complaint with Ola and they told me amount will be refund in * days and now it’s almost ** days but their is no response and update from Ola and ticket I raised is marked as close -********* .

Thanks
Davesh Goyal

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Ola Cab

158

Total Complaints

Total Resolved

53.16%

Consumer Satisfaction

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