Ola Cabs - Ola falsely charging fraud penalty

I recently joined as Ola bike partner. On the *rd day of joining, on **th September,****, I was charged ***₹ fraud penalty charge. I called up the customer care, I had to call the given number more than * times before the call went through. The executive assured me she has raised the complaint and the issue will be addressed within * days. Next morning, I checked my account. I was levied another ₹*** as fraud penalty charges. I have picked up and dropped customers according to the booking, I don't understand why I was charged. I called up again to the ola care for partners and the executive said they will look into the matter. I asked to tell me the reason, but the executive told me she didn't know. Today, my first ticket was marked as complete but still my penalty was not reversed. I called again, but this time the call didn't go through citing a technical error. I don't know what to do. I won't work for Ola unless the false penalty charges are removed.