Facebook Pixel Tracking

Ola Cab - Ola Driver Took A Long Route Which Inflated My Bill

Harish Dixit filed complaint against Ola Cab on Jul 12, 2021

I booked one outstation cab from Indore to Barwaha Madhya Pradesh. At the time of booking the estimated fare was **** rs. The distance between the places is ** KM. I have used Ola from same place many times in past also and I have paid amount between **** to **** only.

This time driver took a different route and I opposed it but he did not listen. He said there is traffic in the city so I will take you to this route. I was not aware of that new route and had no idea.

That round comes out to be very long and my total journey exceeded by ** km.

My total bill was **** rs which is very high for ** km and micro cab.

When I raised complaint with Ola they said driver is telling that I have asked him to take that route.

I am very disappointed and no one is helping me.

It occurred on: **/**/****

I need my money refunded and I will just pay **** rs mentioned by Ola at the time of booking

I look forward to your prompt response on this matter.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Ola Cab

159

Total Complaints

84

Total Resolved

52.83%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Chandana Gowda on Sep 27, 2024

OLA cab – charged extra amountClosed

driver charged extra amount after the trip than what was showing before pickup

Pranoti bageshwar on Aug 28, 2024

Ola Cab – Ola driver did not follow the map and took a longer route that exceeded my bill Closed

I sat in the booked prime suv to go to railway station to catch my train, immediately after sitting I told the driver the otp. I recognized the driver was continuously chewing tobacco and it's smell caused me a head...

Bhupendra Pal on Sep 11, 2023

OLA cab – Discrepancy in OLA Money Payment Closed

I had taken Out station ride from Mumbai to Pune in emergency as a sudden death happened in family with OLA Money (Which i am using very frequently) while reached in pune. figure have shown to driver handset and dri...

Daksh misra on Apr 22, 2023

Ola Cab  – Money paid to Ola driver but app showing balance due Closed

I booked a ride on **th April **** in Lucknow. The app was showing UPI method as payment method. But while driving the pay now option was not enabled. The driver asked to pay directly, I gave hi. *** directly throug...

Joshua Miranda on Mar 30, 2023

Ola Cab  – Been charged both online and in cash for the same rideClosed

I was asked to pay rs *** via the ola app which I did via gpay. The driver then showed me that I had to pay *** for the ride on his app which I had to transfer to him. I have receipts for both transactions. Why am I...