Ola Cabs - Ola driver security threat and theft issue

I had a terrible experience with ola in Delhi yesterday. I booked ola from Indirapuram to a green park. He adamantly charged *** Rs more incorrectly just for a small distance. Then when we gave him cash and left. After ** minutes when we were at home he called us and said that there was some insufficient money in our ola wallet so the full payment is still pending. We did Paytm then and there itself. In the meanwhile, he asked the security guard to go upstairs and check for us. When the security guard came up. We told him that we have done with the payment then why the driver is standing down still. The security guard left and while the security guard was going down using the lift. The ola driver rushed to our floor using stairs and took my husband very costly new shoes worth **** Rs and ran away. The security guard was perplexed with this behaviour when he saw him running. We found ola driver sleeper outside our door. We contacted ola. I couldn't believe even ola support was not very. actively checking him. They told they are unable to contact the driver. I tried to contact the driver. He disconnected my calls and blocked me. It was not only the shoe incident but also there is a question that any ola driver can come to your home bluffing security guard.
I have booked a complaint in ola * times. They are telling the driver is not receiving calls from ola. The drivers are the face of ola. Now how can we trust ola service? I am from Bangalore and it's worst experience anyone could have.
Cab number-CRN**********
Prime SUV white Ertiga
Name - Kallu
I also have a pic of him.