Ola Cabs - OLA CHARGED EXTRA ON BILL AMOUNT

Dear Team,
Good Evening,

I took a Ola Cab (was forced to take prime play cab) as purposefully no ola cab drivers were accepting inquiry for prime sedan cabs. The rental package was for * hrs and ** kms. I took the cab from Delhi Terminal * airport. The cab driver name is Mr. Akthar Hussain. The cab booking number is CRN**********. The booking was made on *th Sep ****. The complaints are the following -
*. OLA driver took Rs. *** from me for CNG and promised to return before the bookings ends and did not do it. When i called him he used ugly language and when i complained to ola they refused to do anything and asked for ** hrs which time is also over.
*. I had to pay Rs *** plus GST for prime play sedan which in first place i never asked for.
*. Ola charged me Rs. *** plus GST as MCD toll for inter state transfers which i never used as i traveled only in Delhi.
*. Lastly, OLA driver used the cab for his personal use and atleast **-** kms are extra in my billing and i need that to be reimbursed.
*. I have made several calls to ola and everytime they ask for another ** hrs and they sound not to take any action against my complaint.
*. Apart from my monetary loss i would like to sue ola for the mental agony they have given because of their teams rude behavior.
I have attached the invoice copy of the ride.