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Ola Cab - Ola cab services

Jaskiran Kaur filed complaint against Ola Cab on May 13, 2021

I booked a cab from Sector ** chandigarh to Zirakpur(mohali, Punjab) on ** may,****. I asked driver to turn on AC but he directly refused to do so. It is shocking to see that I pay my hard earned money for some service but in return don’t get it in completion. Ola is an international brand but their customer complaint redressal is pathetic as they don’t pay any heed to it. Earlier too, I faced certain issues eg I have been charged twice for the same ride and I emailed my concern to ola support but they didn’t reply and same is the case with Uber too. I heard certain incidents from my friends too complaining about poor services of uber, charging twice. I have clicked pictures of ola cab in which I travelled today without its AC working.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Ola Cab

158

Total Complaints

84

Total Resolved

53.16%

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